Frequently Asked Questions

Here you will find some of the most commonly asked questions we receive from our customers. If you have a question that is not answered below feel free to contact our friendly team.

Q: What is a Locksmith?

A: Locksmiths are trained technicians who work with locks, keys and security devices. They install, replace and repair locks for homes, businesses and automotive requirements.

Q: Does A Locksmith Need A License in Brisbane?

A: Yes. They are requried to have a Security Equipment Installer licence issued by the Queensland Government, click here to learn more. This enables the licence holder to perform the following duties. These include alarms and monitoring systems, electro-magnetic or biometric access control devices, motion, infra-red, microwave or contact detectors, safes or vaults, locks for a commercial and residential environments.

Q: How Do I Find a Good Locksmith?

A: The most crucial considerations when choosing a locksmith are trust, experience and training. Read reviews on Google and sociual media like Facebook and Google+. You can also find them on Yellow Pages, True Local and Yelp.

Q: What Is Key Cutting?

A: It is the process of duplicating keys should you need a spare set of keys. It is necessary in case you need replacement set of keys or if your key has stuck or broken in the door.

Q: What Is A Dead Lock?

A: It is a locking mechanism that cannot be moved to open location’ unless the lock cylinder is rotated with the right key. It makes a door more resistant to entry without the correct key unlike the spring bolt lock that opens by applying force on the bolt.

Q: I’ve Lost My Car Keys, What Do I Do?

A: You only need to call us. We operate 24/7 so as to meet your needs as soon as possible. We offer fast response and we can meet emergency appointments within thirty minutes depending on location.

Q: Should I Change Locks After Buying A New Home?

A:  Moving into a new home that has had other owners or tenants means that there is a possibility that there are keys or copies of keys that you may not get. You don’t necessarily have to change all the locks. Most modern locks can be modified for new keys which will save you money and time. We can even help you choose locks that share keys which will results to fewer keys for your home.

Q: Is It Worth Getting Digital Keyless Locks For My House?

A: Your main considerations when going for the digital keyless locks are price, convenience, level of security and preferred method of entry. These locks are really great, but you have to keep in mind that they are quite expensive as you will be paying more for convenience and technology.

Q: How Much Does A Locksmith Cost?

A: Hourly rates are between $50 to $180. After hours emergencies usually incur a higher hourly rate. Please contact us for an accurate quote.

Q: Do You Have An Emergency Service?

A: Yes. Our emergency service area includes all of Brisbane including all suburbs to Logan Village as well as all suburbs south to Nerang.

For further information ask us a question from the home-page form or phone us on 07 3067 7127.